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Publisher: |
Leigh Business Enterprises Ltd. |
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License: |
Shareware |
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Price($): |
725 |
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OS: |
WIN95,WIN98,WINME,WINNT 3.X,WINNT 4.X,WINXP,2000 |
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File Size(KB): |
4207 |
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Version: |
4.0.138 |
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Rating: |
 |
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[Download]
[Buy now]
[Screenshot] |
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LBE Desktop Helpdesk Review
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Easy to use helpdesk system, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
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Related
software keywords for
LBE Desktop Helpdesk
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help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem,lbe desktop helpdesk
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