versaSRS HelpDesk - An advanced, powerful and feature rich 100% web based help desk system

	Publisher:	DEK Software International
	License:	Shareware
	Price($):	495.00
	OS:	WINXP,2000
	File Size(KB):	8802
	Version:	3.1.4
	Rating:
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versaSRS HelpDesk Review

An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:

Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,

Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling. Windows 2000, XP, 2003 Server compatible.

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Related software keywords for versaSRS HelpDesk

help desk, help desk software, support center, call tracking, problem tracking, it support, call center, call logging, c,versasrs helpdesk

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